Best Practice When Recording Interviews for Transcription

Conducting recorded interviews for transcription requires careful planning and execution to ensure high-quality audio and accurate transcriptions. Here are the best practices to follow:

Pre-Interview Preparation

1. Choose the Right Equipment:
• Microphone: Use a high-quality external microphone rather than relying on the built-in microphone of a computer or smartphone.
• Recorder: A digital voice recorder or a smartphone with a reliable recording app can be used.
• Headphones: Use headphones to monitor the audio quality during the interview.
2. Select a Quiet Location:
• Choose a quiet, indoor location with minimal background noise.
• Use a room with good acoustics, preferably one with soft furnishings to reduce echo.
3. Test Equipment:
• Conduct a test recording to check the audio quality.
• Ensure the equipment is fully charged or plugged in.
4. Prepare Questions:
• Prepare a list of questions or topics to cover.
• Keep the questions open-ended to encourage detailed responses.

During the Interview

1. Set Up the Equipment:
• Position the microphone close to the interviewee, but not too close to avoid distortion.
• Ensure the recording device is set to a high-quality recording format (e.g., WAV or MP3).
• Turn any external mobile phone devices to airplane mode to stop any feedback on the recording.
2. Monitor the Audio:
• Use headphones to monitor the recording in real-time.
• Adjust the microphone position if there are issues with audio clarity.
3. Clear Instructions:
• Inform the interviewee about the recording and get their consent.
• Explain the purpose of the interview and how the recording will be used.
4. Maintain Natural Conversation:
• Keep the conversation natural and flowing.
• Avoid interrupting the interviewee; let them complete their thoughts.
5. Handle Technical Issues:
• If technical issues arise, address them promptly.
• Have a backup recording device if possible.

Post-Interview Steps

1. Save and Backup the Recording:
• Save the recording immediately after the interview.
• Create backups on different storage devices or cloud storage.
2. Transcription Process:
• Engage an experienced and qualified transcription company like 1st Class to ensure the best possible transcript from your recording. 

Tools and Software Recommendations

1. Recording Software:
• Audacity: Free, open-source audio software for recording and editing.
• GarageBand: Available on Mac for recording and editing.
2. Transcription Services:
• 1st Class Secretarial Services: Professional transcription service with human transcribers for higher accuracy.
3. Backup Solutions:
• FIPS encrypted flash drive.
• Approved and secure online cloud storage.

By following these steps and utilising the right tools, you can conduct recorded interviews that result in high-quality, accurate transcriptions.