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What our clients say

We are always delighted when we get favourable feedback from our clients; some are offered below

1st Class helped me to meet my deadline for a piece of research work by providing fast, accurate, transcriptions of interviews, provided a first class service from beginning to end. The team was helpful and efficient and the processes straightforward and professional.

Samantha Smith

Scottish Centre for Simulation and Clinical Human Factors

Ease of communication and straightforward file sharing process. Transcripts all supplied within the deadline, always responded quickly to any questions or queries and saved time transcribing, enabling more time to be allocated to data analysis.

Ms West

The King's Fund

Helpful and clear process, transcriptions always received in a timely manner and notified if there are issues with audio files. Easy to upload and download files. Quicker turnaround in some cases, allowing earlier analysis of data.

Elaine Harkness

University of Manchester

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Our latest articles and tips about audio, transcription and recording

Based near Edinburgh in Scotland, 1st Class Secretarial Services have provided audio transcription services to academia, local authorities, government agencies and corporate clients in the UK and beyond since 1999

About Us

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Contact Us

PO Box 28956, Gorebridge, Midlothian, EH22 9BP
[email protected]
0131 510 5105 (UK)+44 (131) 510 5105 (Europe + US)
VAT Number 801770551 ICO registration ICO Z2116676

Copyright © 1999- 1st Class Secretarial Services, a trading name of Lawson Hardwick Limited.