Why Choose Us?
We’ve been doing this since 1999. Transcription Services are our speciality and our customers tell us we’re good at it (according to our latest customer survey - Sep 2014).
We Like To Make It Easy For You
Try us and become one of the 99% of our customers who think that we make it easy for them.
We Employee Only Full-Time, Professional Transcriptionists
As a company, we only recruit full-time, professional transcriptionists with a minimum of two years’ transcription experience. All of our transcriptionists are native English speakers and have vast experience in various industry sectors. Many are from a variety of geographical areas around the country and we have some multi-lingual transcriptionists. We have industry-accredited proofreaders and many more with other industry-recognised qualifications.
Our High Quality Process
As standard, all transcripts are quality control checked independently of the original transcriptionist. This ensures that we maintain our high level of accuracy in terms of spelling, grammar and interpretation. We work very closely with our clients to ensure that their requirements and expectations are fully met.
Your Data Security and Your Privacy
We voluntarily subscribe to the Data Protection Act, registered number Z2116676 and have also signed the Code of Practice on Data Handling. All of our files are managed through our secure website and we do not hold client data internally beyond a six month period, unless an alternative arrangement is specifically requested by the client.
All of our transcriptionists are required to sign our Service Level Agreement, Client Confidentiality Agreement and provide evidence of their identity. Our transcription team are issued with FIPS encrypted flash drives so that the work that they undertake is not saved to PC or laptop hard drives.